Sunday, December 11, 2011

Plans for elderly care scrutiny

Elderly lady with walking stick in waiting roomPaul Burstow, care services' minister, said the plans would help to tackle "quality and mistreatment"

Plans to "radically drive up" standards of social care in England to protect the elderly have been unveiled by the government.

They include an online "good care guide" to allow family members to rate and review care homes and providers.

Committees featuring relatives of care users will also be formed to scrutinise services that do not meet standards.

Age UK "broadly welcomed" the rating suggestion but called for more funding to improve the independent regulator.

Care Services Minister Paul Burstow said the plans would help to tackle "quality and mistreatment".

The ideas - proposed during workshops of care users and their relatives - will form plans for a new patients' rights group, Healthwatch.

They will go on to form the basis of a white paper in the spring.

As part of the plans, ratings for care and dignity standards for residential homes and home care providers would be published online, similar to the way websites used for booking holidays do.

It would include the latest information from inspections, plus any record of mistreatment or abuse by staff, as well as feedback from care users and relatives.

Under the proposals, local Healthwatch scrutiny teams would visit and speak to residents about their experiences.

However any formal inspection would still rest with the Care Quality Commission (CQC), the independent regulator of health and social care services in England.

Ministers hope it will provide a "more qualitative assessment" from the point of view of residents and their loved-ones of local care standards and would "empower people as never before" to choose the right care.

Healthwatch will, by law, be able to use duties placed on care homes which contain state-funded residents to let representatives into their premises for visits.

Ministers say they will look into options for allowing Healthwatch onto the premises of the minority of care homes with private-only residents.

Age UK, the older people's charity, said it did not want to see the proposals detract from the work the CQC already does.

"Age UK broadly welcomes the care home rating suggestion as a potentially useful addition to the existing system of care quality commission inspections and we have been calling for elements of the proposals for a while," a spokesman said.

"But most important is radical and urgent reform to ensure a fair and sustainable care system for the future, which is why we are calling for a white paper in the spring which embraces the recommendations of the Dilnot Commission."

The Dilnot Commission was a government-backed review into the long-term funding of care in the elderly.

It recommended that social care costs in England should be capped so people do not face losing large chunks of their assets but ruled out calling for care to be free.

The report also argued that there should be a national standard so everyone had the same access no matter where they lived.

Source: http://www.bbc.co.uk/go/rss/int/news/-/news/health-16125463

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